Did You Know?
is your family? In the state of Pennsylvania,
technicians are not required to be licensed to
perform frame and unibody or many other types of
collision repairs? The decision about who should
repair your car is far too important to let someone
Exercise your right to choose the collision repair
facility that you feel comfortable to handle the
issue of your family’s safety. Remember, it is
illegal for anyone to tell you to where to go. If
this happens, stand your ground and let them know
you understand the law.
Direct Repair Relationships (DRP’s)? These programs
you have been hearing about are a type of
partnership formed between the insurance company and
the body shop. This agreement may have been
initiated by either party and after coming to an
agreement, each may find a mutual benefit in
participation. We have formed a few of these
relationships with a couple of carriers that we feel
offers a program that benefits everyone involved,
most importantly-you, the customer. If your
insurance company is not one of our partners—don’t
worry. It is still up to you to take your car to the
repair facility you wish. We work very well with all
the insurance companies in Pennsylvania. The lack of
formality simply means we are under no obligation or
contract to operate according to their procedures. A
representative from the insurance company at fault
may wish to send an adjuster to complete their own
estimate and this is fine. They should visit you
within a couple of days which would not normally
cause any type of repair delay. Our work is still
fully guaranteed & you can feel confident that there
is a shop out there fighting for your rights.
insurance company tells you that St. Marys Auto Body
isn’t on their list, ask yourself—WHY? Why isn’t the
biggest body shop in the entire area on this list?
Then call us and ask us—WHY. We think you will be
surprised with the answer. Be a smart consumer and
let us fight for you!